10.21.2008

Good News!

So you may or may not know that my TV broke last week. Yeah. Sucks. Big time. Wouldn't even turn on. Had it since August 07.

I took it to Circuit City today. I didn't have my receipt, and when I called to find out if they did repairs, they said they did but they'd have to ship it out to the manufacturer and that it would cost at least $40. I wasn't optimistic going in.

I explained my prob to the guy I brought it in to, and he was very nice about it. He asked for my phone number - that's how they track purchases (I paid cash) - and found out I hadn't taken out a service plan on it. He took it in the back to make sure that nothing physical was causing the malfunction.

After a few minutes, he came out of the back and told me that it was probably a defective TV and that it would be cheaper for me to buy a new one. I was about to protest when he said that he could give me a FULL REFUND for what I originally paid for the TV towards a comparable NEW one, but only if I picked one out right away.

That was a no-brainer for me. I got a $300 TV for $30 today!! Yay! I also bought a 3-year service plan for $60, so that'll cover me till I leave Vassar.

I thought that this was awesome for a company to do - I didn't have my receipt or anything, and didn't even ask for or expect a full refund! I also doubt my fave electronics store, Best Buy, would do the same. They told me they don't even repair TVs under 25 inches.

xoxo
Nick

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